Commerce
FusionCRM E-Commerce
Online orders, fulfillment, returns, promotions, and customer service.
Included Modules
Modules available in this product.
Online Orders Core
Online order intake, customer records, order status, and follow-up.
Fulfillment Workflow
Pick, pack, ship, delivery, pickup, and internal task tracking.
Returns & Issues
Return requests, customer issues, refunds, replacements, and escalation.
Promotions & Campaigns
Offers, segments, campaign follow-up, and customer engagement.
Customer Service
Messages, notes, tasks, outcomes, and service history.